In 2022, what is going to distinguish the best remote-first companies from the rest is their level of employee engagement.
WFHomie works with remote teams every day to provide them with employee engagement solutions. We have learned so much about what remote workers want and need from management.
We want to pass these insights and tools on to remote office managers and their employees. Why? Because it’s our mission to improve the work lives of remote workers and the business outcomes of remote-first companies.
Here are five methods that remote team managers can use to amplify their company’s employee motivation and engagement strategies.
What does employee engagement mean? Employee engagement is the measure of how much an employee believes their work matters both within a company and in the wider world. Does their employer recognize this work? Are they contributing to something greater than themselves?
This is not the same as employee satisfaction or employee happiness. It is possible for remote workers to be satisfied or happy with a position that they feel ultimately doesn’t have significance just because it pays well.
You don’t want satisfied employees. Satisfied employees don’t push the envelope or give their projects discretionary effort. Satisfied employees don’t change the world, and they don’t help build the unicorns of tomorrow. It’s simply not enough.
Employee engagement is also an emotional response to a company’s culture and values, but there is a unique philo-spiritual edge to employee engagement that makes it better than other employee benchmarks.
This is important to a company’s success because engaged employees are invested in a company’s business success and customer experience because they feel it matters, that it has meaning and that it bends the arc of history closer to heaven.
It’s not just fun perks and good pay that is driving them, it’s that they really care about manifesting their company’s long-term goals. According to Gallup, high employee engagement can increase a company’s profitability by 21%!
Communicating to remote employees how their daily tasks, however seemingly small, benefit not only the company, but the customer and the world at large is among the most important key drivers of engagement. This will increase productivity to a whole new level
What is job crafting and why does it matter? Job crafting is a set of tools and techniques to make your role at a company better suited to you and your passions. This is usually initiated by the employee. They communicate to their manager what tasks in their job description should be added, rethought, or removed entirely from their responsibilities.
This is important because it allows the employee to have agency and responsibility within their company to decide how best they can use their time and skills to achieve their company’s business aspirations. This will increase overall engagement rather than the alternative which is pressuring employees to complete tasks they know have little or no positive impact on the company.
Job crafting can also be a top-down approach. Hiring managers can write job descriptions with employee engagement in mind. Illustrate the greater significance and meaning to the company and the world of the position’s responsibilities to potential applicants. This will attract high performing applicants and improve engagement from the outset.
There are three types of job crafting as described by the Harvard Business Review:
Time is not a renewable resource, and smart people value it. One way you can show you value your remote workers and show them you trust them to be responsible with your brand is to allow them to self-manage when they do their work.
For employees new to remote work, the amount of discretion they have in managing their own time is a way better work benefit than any other perks and swag drops that comes with a new job. Reward employees with paid time off rather than with bonuses, and you’ll be pleasantly surprised with the results.
Want your employees to feel they’re an active and responsible champion of your brand goals? Do away with bean counting, mandatory meetings and rigid schedules!
Avoiding micromanaging your employees and trusting them to take their own work seriously is an uncomfortable, yet necessary first step towards success in a remote-first companies.
According to a YouGov survey, 63% of remote workers tout flexible hours as a major benefit of working remotely. Managers of remote-first companies can’t afford not to take this into account when making managerial decisions.
Everyone has chronotype. A chronotype is an individual’s kind of circadian rhythm that is built into their biology. It influences a person's level of concentration and productivity at certain times of day.
Some people are early birds, and some are night owls. Forcing people to work at arbitrary times is unfair and inefficient, especially in remote-first workspaces.
Let your team set their own hours!
Remote-first companies save a lot of money on office expenses, but a lot of those costs are absorbed by remote-workers. Home offices are not cheap to furnish! Quality webcams and headsets don’t fall from the sky...well not usually.
Reap the rewards of not having to pay rent and utilities for a space that is only used eight-hours a day, but you should pass some of these savings onto your remote employees.
One of the perks you can offer potential employees is a generous stipend for home office furniture like standing desks and ergonomic chairs.
Willingness to invest money and material into your team is a signal to your employees that you believe that they matter on a human level and that what the company does has significance worthy of buttressing with both human capital and venture capital. Companies just wanting to cash in on trends don’t go out of their way to attract and retain the best people.
Acknowledging business and team success and the achievements of individual team members is one of the best ways to overcome employee engagement challenges. If employees are to know what they do matters and the value of the contributions to shared goals, sometimes they need to be explicitly told.
Letting this happen organically like in office-first environments will not suffice in remote-first companies. Digital barriers, like zoom calls, make this harder to happen spontaneously.
One way to do this deliberately is to have every member during regular meetings share one thing they believe they did well that day/week and one thing they believe a colleague did well.
Encouraging remote employees to champion their own work makes them believe in and internalize their own merits. Having other team members express their praise for others makes it easier for everyone to believe in their own worth.
Stop calling this humble bragging. Everyone battles imposter syndrome, and we should all help each other overcome it and boost employee morale in the process.
You might find this approach clunky and awkward. We feel you! That’s why we have developed a slack integration that provides an employee engagement solution in tools your team already uses. Peer-to-peer recognition has never been easier.
We did not want Kudos to be yet another platform added to your team’s ever growing techstack. You want seamless peer-to-peer recognition. You got it!
Top talent are always looking for ways to grow, develop new skills and improve lives overall. If your remote-first company cannot or refuses to provide these opportunities, then top performers will look elsewhere for greener pastures.
These opportunities could be stipends for additional education or training, or avenues for promotion and advancement within the company. If you show them that you want to enrich their lives and careers, they’ll put in the discretionary effort to enrich your company in turn.
You should also not discourage employees’ side-hustles that they’re passionate about, e.g. selling crafts on Etsy or starting a gaming channel on YouTube.
Don’t be greedy if your remote workers talents.
One way to provide enrichment opportunities and increase team bonding at the same time is to invest in WFHomie’s virtual event subscription platform. This is but one of our many employee engagement solutions we provide to remote teams.